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Privacy policy

This Privacy Policy (“Policy”) explains how we collect, use, and disclose your personal information.

1. Personal Information Collected

We collect information from you in several ways, including:

  • Direct Information: We gather personal information you provide directly, such as your name, email address, postal address, phone number, fax number, demographic details, and any other information you choose to share with us. We may also obtain information from third-party sources and combine it with the information we collect from you.
  • Automatic Information: When you visit our website, we automatically collect certain information, including your computer’s operating system, Internet Protocol (IP) address, access times, browser type and language, and referring website addresses. We also monitor your usage and activity on our site.
  • Cookies: We use cookies, which are small data files stored on your hard drive by a website, to enhance your experience. Cookies help us understand which areas and features of our site are popular and to count visits. If you choose to disable cookies in your browser, it may affect your ability to use certain features of our site.
  • Web Beacons: We may use web beacons (or “gifs”), which are electronic images, to track usage of our site and in our emails. They help us deliver cookies, count visits, and understand email effectiveness.

We may use third-party cookies and web beacons to compile aggregated statistics about our site. We require these third parties to ensure they do not collect or access your personal information.

2. Use of Personal Information

We use the personal information we collect for various purposes, including:

  • Providing and delivering products and services.
  • Sending confirmations, invoices, updates, and security alerts.
  • Communicating about promotions, contests, events, and other company news.
  • Operating and improving our website and services.
  • Processing contest entries and rewards.
  • Managing community features and member programs.
  • Responding to your inquiries and providing customer service.
  • Combining information with data from third parties to better understand your needs and enhance our services.

Your personal information may be stored and processed in Croatia and other countries.

3. Sharing of Personal Information

We may publicly share information you submit, such as comments, stories, or photos, in connection with surveys, contests, or promotions.

4. Security of Your Personal Information

We take reasonable measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.

5. Your Choices and Changes

You can opt out of promotional emails by following the instructions in those emails. If you opt out, you may still receive non-promotional emails related to your account or our ongoing business relationship. To update your contact preferences, request changes to your information, or inquire about our privacy practices, please contact us at:

ONLINE SOLUTIONS j.d.o.o.
DON. RADOVANA JERKOVICA 1
20350 METKOVIC, CROATIA

6. Changes to This Policy

We may update this Policy from time to time to reflect our evolving business practices.

Thank you for trusting us with your personal information!